Privacy

This policy is an agreement between you, the customer or potential customer, and ASB Training. ASB Training takes the privacy of your information very seriously. This privacy policy applies to our use of any and all data collected by us or provided by you in relation to our goods and services.

Definition:

Data	Collectively all information that you submit to ASB Training via our website, Google Forms, email, telephone or written. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws.
Cookies	A small text file placed on your computer by our website when you visit certain parts of the website and / or when you use certain features of the website. Details of the cookies used by this website are set out in the clause below (cookies).
Data Protection Laws	Any applicable law relating to the processing or personal data, including but not limited to the directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK
GDPR	The General Data Protection Regulations (EU) 2016/679
ASB Training	ASB Training of 91 Awsworth Road, Ilkeston, Derbyshire, DE7 8JP
UK & EU Cookie Law	The privacy and Electronic Communications (EC directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011.
User or you	Any third party that accesses the website or provides information that is not either (i) employed by ASB Training and acting in the course of their employment, or (ii) engaged as a consultant or otherwise provided services to ASB Training and accessing the website in connection with the provision of such services
Website	The website that you are currently using, www.asb-training.com, and any sub-domains of the website unless expressly excluded by their own terms and conditions

Scope

This privacy policy applies only to the actions of ASB Training and customers or potential customers when submitting information or using our website. It does not extend to any websites that can be accessed from our website, including but not limited to, any links we may provide to social media websites.

For purposes of the applicable Data Protection Laws, ASB Training is the “data controller”. This means that ASB Training determines the purposes for which, and the manner in which your data is processed.

Data Collected

We may collect from you the following data, which includes personal data from you:

• Name
• Date of birth
• Address
• Contact information such as email address and telephone numbers

In each case, in accordance with this privacy policy.

How we collect data

We collect data in the following ways:

• Data is given to us by you; and
• Data is collected automatically

Data that is given to us by you

ASB Training will collect your data in a number of ways, for example:

• When you contact us through the website, by telephone, post, email, or through any other means;
• When you use our services;

In accordance with this privacy policy.

Data that is collected automatically

To the extent that you access the website, we will collect your data automatically, for example:

• We automatically collect some information about your visit to the website. This information helps us to make improvements to website content and navigation, and includes your IP address, the date, time, and frequency which you access the website and the way you use and interact with its content
• We will collect your data automatically via cookies, in line with the cookie settings on your browser. For information about cookies, and how we use them on the website, see the cookies section.

Our use of data

Any or all of the above data may be required by us from time to time in order to provide you with the best possible service and experience. Specifically, data may be used by us for the following reasons:

• Internal record keeping
• Improvement of products and services
• Certification requirements
• Awarding organisation requirements

In each case, in accordance with this privacy policy.

We may use your data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see “Your Rights” below).

Who we share data with

We may share your data with the following groups or people for the following reasons:

• Our employees, agents and / or professional advisors to provide registers of attendees for training courses, workshops and seminars
• Third party service providers who provide services to us which require the processing of personal data in the event of an investigation from awarding organisations
• Relevant authorities for investigative purposes

In each case, in accordance with this policy.

Keeping data secure

We will use technical and organisational measures to safeguard your data, for example:

• Access to your electronic data is controlled by a password
• Storing data on secure servers
• Password protecting personal computers where data is secured
• Locking away hard copy data

Technical and organizational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your data, please let us know immediately by contacting us via email at contact@asb-training.com.

Data Retention

Unless a longer retention is required or permitted by law, we will only hold your data for the period necessary to fulfil the purposes outlined in this policy or until you request that the data is delted.

Even if we delete your data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your Rights

You have the following rights in relation to your data:

• Right to access – the right to request (i) copies of the information we about you at any time or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive”. Where we are legally permitted to do so, we may refuse your request. If we do refuse your request, we will tell you the reasons why.
• Right to correct – the right to have your data rectified if it is inaccurate or incomplete
• Right to erase – the right to request that we delete or remove your data from our systems
• Right to restrict our use of your data – the right to “block” us from using your data or limit the way in which we can use it
• Right to data portability – the right to request that we move, copy or transfer your data
• Right to object – the right to object to our use of your data including where we use it for our legitimate interests

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your data (where consent is our legal basis for processing your data), please contact us via email at contact@asb-training.com.

If you are not satisfied with the way a complaint you make in related to your data is handled by us, you may be able to refer your complaint to the relevant data protection authority, the Information Commissioner’s Office (ICO).

It is important that the data we hold about you is accurate and current. Please keep us informed if your data changes during the period for which we hold it.

Links to other websites

Our website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

ASB Training may from time to time, expand or reduce our business and this may involve the sale and / or transfer of control of all or part of ASB Training. Data provided by users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party, will, under the terms of this privacy policy, be permitted to use the data for the purposes in which it was originally supplied to us.

We may also disclose your data to a prospective purchaser of our business or any part of it.

In the above instances, we will take steps with the aim of ensuring your privacy is protected.